Tag Archive | "Las Vegas"

P&A Leadership Summit Returns to Las Vegas Aug. 30


LAS VEGAS — Organizers of P&A Leadership Summit announced that the fourth annual event will be held Aug. 30–31, 2016, at Paris Las Vegas. PALS is the industry’s only event designed for executives working in the F&I product provider and administrator segment.

Describing last year’s conference as “an event to remember,” show chair David Gesualdo said organizers will build on that momentum in 2016.

“We have a lot of positive energy on our side as we enter the early stages of planning the event, convening an advisory board and building the agenda,” said Gesualdo, who also serves as publisher of F&I and Showroom and P&A magazines. “That work has already begun and we will continue working through the summer.”

This year’s agenda will include educational sessions organized into four categories: Product, Actuary, Technology and Operations. As in years past, the two-day schedule will also include keynote addresses and networking opportunities.

Registration for the event is expected to open soon. For updates and industry news, attendees are encouraged to subscribe to P&A’s free enewsletter.

To inquire about sponsorship and exhibition opportunities, contact Eric Gesualdo via email hidden; JavaScript is required or at 727-612-8826.

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PALS Panel on Self-Governance Draws Interest


LAS VEGAS — Organizers of the annual P&A Leadership Summit have announced that “Govern or Be Governed,” a compliance-themed panel staffed by leading executives from the F&I product providers segment, is drawing marked interest among attendees. The event will be held Sept. 9–10 at Paris Las Vegas.

“It’s clear [the topic] has struck a nerve in the industry, where compliance in general and the machinations of the CFPB in particular weigh heavily on the minds of dealers and the directors of the companies that serve them,” said David Gesualdo, show chair and publisher of F&I and Showroom and P&A magazines. “The fact that many of the leading minds in the F&I products segment were willing to take on this topic is undoubtedly among the main reasons the panel is generating a high level of intrigue throughout the industry.”

The panel is scheduled to begin on Wednesday, Sept. 9, at 2 p.m. Moderator Tim Meenan, an attorney and managing partner of Meenan PA, will be joined by Steve Amos, president of GSFSGroup; David DeCredico, senior vice president of business development for EasyCare; Doug Frey, Allstate Dealer Services’ executive vice president and COO; Mark Macek, president of United States Warranty Corp.; and Kelly Price, president of National Automotive Experts.

Among other topics, the panel is expected to speculate on what form guidance from the Consumer Financial Protection Bureau in the F&I products arena might take, including price or markup controls; whether product providers can stave off new regulations by preemptively imposing their own rules; and how providers, agents and dealers can work together to ensure that their interests, as well as those of car buyers, can be protected in such a scenario.

Registration for the P&A Leadership Summit is now open. More information, including the full agenda, speakers and hotel room block is available at the event’s website. To inquire about sponsorship or exhibition opportunities, contact David Gesualdo via email hidden; JavaScript is required or call 727-947-4027.

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PALS Extended Early-Bird Discount ENDS TODAY!


LAS VEGAS — Organizers of the annual P&A Leadership Summit announced Friday that today is the last day in which attendees will receive a $100 early-bird discount at registration. This year’s event will take place Sept. 9-10 at Paris Las Vegas, and the early-bird discount applies to registrations completed by the end of the day today.

“We have reached record rates of registration this year,” said David Gesualdo, show chair and publisher of F&I and Showroom and P&A Magazines. “I highly recommend anyone interested in attending this year’s event to register by tonight to receive the added discount, as well as take advantage of our additional room block!”

The Full Agenda and information on the Speakers and Presenters who will be headlining this year’s P&A Leadership Summit are available online. For more information, visit pa-leadershipsummit.com or contact David Gesualdo via email hidden; JavaScript is required or at (727) 947-4027.

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Private Equity Principal Behind NAC, FFDS Deals to Speak at PALS


LAS VEGAS — Organizers of the annual P&A Leadership Summit have announced that Jorge Gross, principal of Trivest Partners, the private equity firm that purchased National Auto Care (NAC) and Family First Dealer Services (FFDS), has agreed to speak at the 2015 event, which will be held Sept. 9–10 at Paris Las Vegas.

Trivest Partners made headlines in 2013 when it acquired NAC and FFDS; the companies merged in September of that year.

“I look forward to attending the P&A Leadership Summit and discussing the acquisitions and merger of National Auto Care and Family First Dealer Services, which have proven to be a tremendous investment for Trivest Partners,” Gross said. “I will touch on valuation, the variables we looked for, the aspects we liked and perhaps a few items I wish I had known before we completed the transactions. I will also speak to the process and effort of combining the two businesses.”

Gross joined Trivest Partners in 2006, after a successful tenure at Credit Suisse Boston. He has since been involved in over 20 transactions with an aggregate value of more than $600 million. Gross currently serves on the board of directors for NAC as well as GetixHealth and Northfield Industries.

“This is a rare opportunity to hear the inside story of a blockbuster deal in the P&A segment,” said David Gesualdo, show chair and publisher of F&I and Showroom and P&A magazines. “Jorge Gross will undoubtedly have the rapt attention of every audience member.”

Registration is now open for the P&A Leadership Summit. Attendees who register by Aug. 7 will enjoy a $100 early-bird discount. More information, including additional speakers and travel, is available at the event’s website. To inquire about sponsorship or exhibition opportunities, contact David Gesualdo via email hidden; JavaScript is required or call 727-947-4027.

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P&A Leadership Summit – Recap of a Successful Show


Highlights from the 2014 event

By: Jennifer Nebrich

The fourth annual P&A Leadership Summit proved to be a tremendous success. F&I administrators and managers from across the country came together to connect, network and address the most important issues in the industry at the Paris Las Vegas on September 8-9th. The advisory board, led by David Trinder, CEO, F&I Administration Solutions, succeeded in creating a show rich with in-depth exploration of the most relevant topics facing the industry. Networking opportunities abounded as attendees took advantage of meeting with partners and others in the industry. The insights of the speakers and presenters could not have been more on target, as they shared a wealth of information and offered advice for improving business processes across the board.

Early arrivers were welcomed Sunday evening with cocktails at the meet-and-greet cocktail hour. On Monday, the show kicked off with a luncheon presentation featuring Craig Tessimond, director, Houlihan Lokey. As a seasoned investment banker, Tessimond discussed many aspects of private equity firms – what they look for in a company and why they particularly favor F&I. He looked at numerous factors that drive valuations and how to prepare to sell to a private equity group.

A panel session focusing on reinsurance followed. This panel of experts examined tax regulatory changes over the last ten years, pros and cons of various domiciles, and shared their predictions for the future of reinsurance. Thomas Elliot, executive vice president, StoneEagle, moderated the panel comprised of Gerald Farlow, president, Gerald B. Farlow & Associates; David Kaseff, chief operating officer, MarksNelson; and Charles Wanner, senior vice president, GPW and Associates, Inc..

George Krnich, vice president of claims and risk management, American Auto Guardian, Inc., moderated a panel session on the challenges and opportunities in claims processing. Panelist Jeff Robinson, operations manager, Alpha Warranty Services; Mark Rau, vice president of operations, American Financial & Automotive Services; Frank Pfister, national claims manager, AUL; Kevin Peltzer, senior account executive, Meridian Auto Parts, all shared their experiences and best practices for managing and measuring effectiveness and efficiency of call centers, the adjudication process, parts sourcing, and how to streamline the claims process. This fast paced panel provided valuable tips and ideas applicable to the entire claims process.

In the next session Kelvin Walker and Tim Roncevich of SSAE 16 Professionals discussed how businesses can become better, faster and stronger through the proper use of internal controls. Roncevich and Walker walked the audience through the SSAE 16 audit process and focused on the types of processes that they look for from administrators when completing their audits. They also elaborated on how various controls can guard against and expose fraud, and how controls can be used as a means to set a business apart from its competitors.

The Monday evening keynote address was given by Steve Braskamp, director, Capital One. This session had everyone talking. Braskamp offered many unique statistics illustrating the impact of today’s digital culture on F&I, and looked at the effect of both the returning subprime market and of increasing loan terms. Braskamp examined the rapidly evolving dynamic of ecommerce and its influence on the way people now shop for cars. Attendees departed armed with increased awareness and strategies to better compete in today’s digital age.

Former CFPB’s point man, Rick Hackett, now a partner with Hudson & Cook, discussed disparate impact, flats, the NADA Fair Credit Program, and much more. He forecasted the future direction of the CFPB – a bureau that started out with 12 people, but is now comprised of some 1,700 individuals ­– and its potential role in the industry in coming years.

Tim Meenan, managing shareholder, Meenan Regulatory and Legislative Attorneys, followed with a detailed narrative of recent federal and state regulatory laws that have impacted F&I. Having lobbied for many Senate and House bills affecting the industry, Meenan shared his experiences and provided direction on the necessity of making compliance an integral part of daily business operations.

A panel of actuaries led by Kristen Gruber, president, Dealers Assurance company, discussed everything from the impact of new technology on service contracts, to profitability, earning curves, cancel rates and the effect of lifetime warranties. The panel included: George Belokas, actuary, GPW and Associates, Inc.; Lee Bowron, vice president, Kerper and Bowron, LLC; and Michael Covert, principal, Perr&Knight.

Lance LaCoe, president, Century Automotive, delivered an engaging account of his experience conducting business overseas, and the sometimes startlingly reality that comes with international expansion. From strange dinner entrees to communication dilemmas, LaCoe shared how to identify and avoid common pitfalls and the steps necessary to develop a plan for successful international business expansion.

Finally, Brent Allen, president, StoneEagle; John Jacobs, director of business development, eOriginal, Inc.; Kumar Kathinokkula, COO, F&I Administration Solutions, Inc.; Brian Krasavage, director of product management, ADP Dealer Services; and Ronda Lewis, national director of sales, Dealertrack; shared best practices for paperless processes and the incorporation of eSignatures in F&I. This panel, led by Dan Lievrouw, vice president of operations & I.T., American Guardian Warranty Services, Inc., discussed the advantages and challenges of paperless transactions – from security and legal issues to how banks and the DMV can hinder progress. Each panelist shared unique insights into what the industry needs to do to keep up with the growing consumer demand for paperless transactions – and why automotive is playing catch up with the progress in other industries.

The P&A Leadership Summit speakers represented a wide range of expertise from many unique perspectives. Something of relevance was provided to every attendee and was done in an interesting and engaging manner. Whether you were able to attend or missed the show this year, stay tuned – more on each of the sessions’ topics will be covered in upcoming issues. And the show for next year is already on the books! Plan on being there next year for the fifth annual P&A Leadership Summit, September 9-10, 2015.

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2017 Advisory Board

David Trinder 
CEO, F&I Administration Solutions and Advisory Board Chair

Brent Allen
President, StoneEagle Insurance Systems

Jimmy Atkinson 
President/CEO, AUL Corp 

Robert Berger Jr.
Executive Vice President & Director of Operations, Wise F&I

Bob Corbin
President and CEO, IAS

Ron Greer
Vice President of Provider Services, Open Dealer Exchange, LLC

Kristen Gruber
President, Dealers Assurance Company

Lori Hallissey
Chief Operating Officer, Portfolio Reinsurance Services

Arden Hetland
President, American Financial and Automotive Services

Daniel Lievrouw
VP of Operations & I.T., American Guardian Warranty Services, Inc.

Adam Pope
President, Warranty Solutions

Kelly Price
CEO, NAE NWAN

Mitch Rand
President, C&K Auto Parts, WIS Inspections

Tony Wanderon
CEO, National Auto Care