Channel | Speakers

Scott Smith

Scott Smith

Operations and Service Support Manager
AUL Corp.

Prior to working with Vehicle Service Contracts at AUL, Scott Smith had a ten-year career as an Investment Manager in the 1990s before changing lanes and working as an Insurance Agent with State Farm in the mid-2000s. Smith joined AUL Corp. in 2007 and worked with the Claims department before being promoted to Service Support Manager in 2011. In 2016, he became AUL’s Operations Manager, where he shepherded the conversion to an all-digital underwriting process and implemented a comprehensive quality assurance program. His focus is on process improvement, employee development, and strategic planning. Smith earned his Master’s Degree in American History from Norwich University and is currently an MBA candidate at California Southern University.

2018 Advisory Board

David Trinder 
CEO, F&I Administration Solutions and Advisory Board Chair

Cindy Allen
CEO, StoneEagle

Lee Bowron
Founder, Kerper and Bowron, LLC

Kristen Gruber
President, Dealers Assurance Company

Lori Hallissey
Chief Operating Officer, Portfolio Reinsurance Services

Randy Henrick
Legal and Compliance Professional

Arden Hetland
President, American Financial and Automotive Services

Dan Jones
Xzilon

Daniel Lievrouw
VP of Operations & I.T., American Guardian Warranty Services, Inc.

Adam Pope
President, Warranty Solutions

Brian Reed
President, F&I Express