2017 Schedule: At-A-Glance

Sunday, September 10th, 2017
6:00pm – 7:30pm Welcome Reception and Badge Pick Up

Sponsored By:

Tuesday, September 12th, 2017
7:30am – 7:30pm Registration Open

Sponsored By:

12:00pm – 2:00pm P&A Welcome Luncheon 

Sponsored By:

2:05pm – 2:55pm Panel Session

Deal With It: Recognizing F&I’s Challenges and Profiting From its Opportunities

Moderator

  • Kristen Gruber, President, Dealers Assurance Company

Panelists

  • Arden Hetland, President, American Financial & Automotive Services, Inc.
  • Dave Duncan, President, Safe-Guard
  • Kelly Price, CEO, NAE/NWAN
  • Lance LaCoe, President & CEO, C.A.R.S. Protection Plus, Inc.
3:00pm – 3:50pm Featured Tag-Team Presentation

Rising Gap Losses – Its Origins and Future

Speakers

  • Lee Bowron, Co-Founder, Kerper and Bowron LLC
  • Benjamin Woods, Actuarial Senior Consultant, AllState Dealer Services
3:50pm – 4:05pm Networking Break with P&A Exhibitors

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4:10pm – 5:00pm Featured Presentation

Top Tips to Monitor & Manage Your Online Reputation So You Sell More

Speaker

  • Alexi Veneri, Co-Founder & CEO, Digital AirStrike
5:05pm – 6:00pm Evening Keynote Address

Sunshine or Thunderstorms? Auto Finance in the Year Ahead

Speaker

  • Greg Goebel, President, DealerStrong
6:00pm – 7:30pm Exhibit Hall Open and Evening Reception
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Wednesday, September 13th, 2017
7:30am – 7:30pm Registration Open

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8:00am – 9:00am Breakfast in the Exhibit Hall
9:10am – 10:15am Industry Summit Opening Keynote

When Good Ain’t Good Enough – How Top Performers Become Epic Achievers

Speaker

  • Walter Bond, Chief Execution Officer

Sponsored By:

10:20am – 11:20am Panel Session

Claims and Operations Management – Enhancing Profitability in an Ever-changing World

Moderator

  • Guy Koenig, President, CareGard Warranty Services

Panelists

  • Jason Winchester, Vice President – Operations, Warranty Solutions
  • Ken Overly , Vice President – Operations, EFG Companies
  • Scott Smith, Operations and Service Support Manager, AUL Corp
  • Tara Williams, Executive Vice President, Interstate National Dealer Services
11:20am – 11:35am Networking Break with P&A Exhibitors

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11:40am – 12:30pm Panel Session

Working Together for Each Other’s Benefit

Moderator

  • Brian Reed, President, F&I Express

Panelists

  • Robert Berger, Executive Vice President, Wise F&I
  • John Davenport, Vice President of Operations, Safe-Guard Products International
  • Jim Portell, Product Manager, Auto Trac System
  • Al Sacko, Senior Vice President, AmTrust Financial Services
12:30 – 2:00pm Lunch in the Exhibit Hall

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2:15pm – 3:05pm Panel Session

Perspective from the Trenches – F&I and Service 

Moderator

  • Don Larsen, Assistant Vice President of Asset Management, American Guardian Warranty Services

Panelists

  • Justin Gasman, Financial Services Director, McCaddon Cadillac-Buick-GMC, Inc.
  • Mike Higgins, Service Manager, P.M. Standley Motorcars
  • Dan Mason, General Sales Manager, McGrath Honda
  • Dina Wilson, General Manager & Finance Manager
3:05pm – 3:20pm Networking Break with P&A Exhibitors

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3:25pm – 4:15pm Featured Presentation

Providers’ Role in Dealership Compliance

Speaker

  • Jim Ganther, President, Mosaic Compliance Services
4:20pm – 5:10pm Featured Presentation

The GM Mandate: Legal and Practical Responses

Speaker

  • Matthew Bartle and David Marcus, partners, Bartle & Marcus LLC
5:15pm – 6:00pm F&I Dealer of the Year
Dealers’ Choice Awards and F&I Digital Media Awards
Sponsored By:
6:00pm – 7:30pm Exhibit Hall Open and Evening Reception

Sponsored By:

2017 Advisory Board

David Trinder 
CEO, F&I Administration Solutions and Advisory Board Chair

Brent Allen
President, StoneEagle Insurance Systems

Jimmy Atkinson 
President/CEO, AUL Corp 

Robert Berger Jr.
Executive Vice President & Director of Operations, Wise F&I

Bob Corbin
President and CEO, IAS

Ron Greer
Vice President of Provider Services, Open Dealer Exchange, LLC

Kristen Gruber
President, Dealers Assurance Company

Lori Hallissey
Chief Operating Officer, Portfolio Reinsurance Services

Arden Hetland
President, American Financial and Automotive Services

Daniel Lievrouw
VP of Operations & I.T., American Guardian Warranty Services, Inc.

Adam Pope
President, Warranty Solutions

Kelly Price
CEO, NAE NWAN

Mitch Rand
President, C&K Auto Parts, WIS Inspections

Tony Wanderon
CEO, National Auto Care